Bitrix24 implementation — DICOM TEAM
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Bitrix24

Bitrix24 implementation

DIgitise your COMpany

We set up CRM, business processes and integrations for your sales team. Cloud or Self-hosted — your choice. From a two-week pilot to full company automation. Official Bitrix24 partner.

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Pricing

Implementation packages

01
Start
from $850

CRM quick-start: sales pipeline, access rights, a couple of key automations. The fastest way to see how Bitrix24 fits your processes.

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Popular
from $3,500

Full-scale implementation: pipelines, business processes, integrations with 1C, telephony and warehouse, team training.

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Self-hosted
project-based

Bitrix24 on your own server: deep customisation, no limits on users or deals, the ability to modify the core.

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The final cost is set after a pre-project review. For projects from $3,500 the review is free.

Capabilities

What Bitrix24 is good for

02
Clients

Working with clients

The whole communication history in one system: calls, emails, messengers, meetings. No scattered Excel sheets or forgotten agreements. The manager sees the full client card; the head sees what's happening in the pipeline.

Team

Tasks & projects

Tasks, assignments, checklists and projects in one space. Deadlines, owners, time reports, kanban boards. No chatter across ten chats: everything you need in one window.

Marketing

Marketing tied to sales

End-to-end analytics: from the ad to the deal. Client segments, campaigns, chatbots, lead forms — all connected straight to the CRM. Marketer and salesperson work with one pipeline.

Automation

Business processes & automation

Workflows, approvals, robots, triggers. A contract goes to the lawyer for approval on its own. An overdue deal escalates to the manager by itself. Less manual work — more time for clients.

Integrations

Additional CRM features

03
Telephony

Telephony & calls

We connect a virtual PBX: Mango, Telphin, UIS or yours. Calls are logged to the deal card, missed calls become tasks, AI summarises the conversation.

1C

1C integration

Two-way exchange: invoices, payments, stock, shipments. The manager sees the warehouse right in the deal card, accounting doesn't enter data twice.

Analytics

Reports & dashboards

Ready-made Bitrix24 reports plus custom dashboards for your KPIs. Conversion by stage, manager workload, channel efficiency — in the breakdown you need.

Documents

Document flow & signatures

Templates for contracts, proposals and invoices with auto-filled CRM data. Internal approval, sending to the client, e-signature — without leaving Bitrix24.

How we work

Implementation stages

04
  1. 1

    Audit

    A free meeting where we review your sales processes and define the implementation goals.

  2. 2

    Spec & estimate

    We prepare a technical specification and a proposal with timeline and cost. Free for projects from $3,500.

  3. 3

    Implementation

    Setting up pipelines, access rights, business processes, integrations. Regular demos for the client.

  4. 4

    Support

    Team training, 3 months of warranty. After that — an optional subscription with reserved hours.

6
Years with Bitrix24
50 +
Implementations in manufacturing and B2B
4 h
Support subscription response time
3 mo
Warranty on a delivered project
Frequently asked

Questions about implementation

05
How long does implementation take?

The "CRM quick-start" package — 1-2 weeks. A full turnkey implementation — 1.5-3 months, depending on the number of integrations (1C, telephony, warehouse) and custom business processes. We fix exact timelines in the proposal after a pre-project review.

Which to choose — Cloud or Self-hosted?

Cloud — Bitrix24 as a service. You pay a subscription, everything is stored on the vendor's servers, no IT department needed. Quick start, automatic regular updates.

Self-hosted — installed on your server. Full customisation freedom, no limits on users or deals, you can modify the core. Requires a server and its administration.

For most companies under 50 employees, Cloud is more convenient. Self-hosted — when you need deep customisation or your security policy requires storing data on your own servers.

Can you integrate with our 1C?

Yes. We build a two-way exchange: invoices, payments, stock, shipments, counterparties. Standard configurations are supported — Accounting, UNF, UT. For non-standard ones we work together with the client's 1C developer or our contractor.

What if the implementation "doesn't take off"?

That's why we start with an audit and the "CRM quick-start" package ($850). At this stage you see how Bitrix24 fits your processes and can stop with no obligation to go into a full implementation.

A 3-month warranty on fixing bugs in a delivered project applies automatically.

What if we need work done after implementation?

We take it on a subscription with reserved hours: $400/mo — 10 hours for consulting and small tweaks, $1,100/mo — 30 hours for support and ongoing development. Response within 4 business hours.

For one-off tasks — Time & Material at an hourly rate of $40-50, minimum 4 hours.

Get in touch

Discuss an implementation

Leave your contacts — we'll answer your questions, show a configured Bitrix24 in a demo and send a typical proposal with prices for your task.

We'll reply within 1 business day. The audit and pre-project review are free for projects from $3,500.